Quality: The Raymond Corporation Quality Policy

Raymond Ingenuity At Work

Our business is to anticipate customer needs and deliver solutions for efficient material handling.

All levels of management within The Raymond Corporation are committed to implementing an effective Quality Management System and strive for continuous improvement in our products and services.

With the support of our Raymond Sales and Service Center base, we will provide our customers with cost-effective products and services, to help optimize material handling operations worldwide.

In support of this mission, it is every employee's responsibility to assure products and services are "right from the first day". Quality is the foundation of everything we do at Raymond and is designed and built into our products, services and processes.

We offer superior value through effective and efficient material handling solutions, emphasizing the use of appropriate technology, ergonomic design, innovation, productivity, reliability and maintainability.

We support an intelligently managed, financially sound, progressive business organization that practices high ethical standards in all its relationships with employees, customers, suppliers and the community.